Our Customer Reviews

 

Featured Reviews

Google
5 I had a great experience at Richmond Hill Toyota. The staff, especially Edison, were friendly and attentive, helping me find the perfect vehicle without any pressure. The selection was impressive, and the financing process was smooth. I highly recommend here for anyone looking to buy a car!
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RATING

I had a great experience at Richmond Hill Toyota. The staff, especially Edison, were friendly and attentive, helping me find the perfect vehicle without any pressure. The selection was impressive, and the financing process was smooth. I highly recomm...Read More

I had a great experience at Richmond Hill Toyota. The staff, especially Edison, were friendly and attentive, helping me find the perfect vehicle without any pressure. The selection was impressive, and the financing process was smooth. I highly recommend here for anyone looking to buy a car! View Less

Google
5 My first visit to a dealership in a while and was pleasantly surprised at the quality of service that I received. Although I didn't buy anything or make any decisions, I had a great conversation with Edison Chen who answered all of my questions and concerns. He showed a lot of patience and educated me on the process. He was very knowledgeable. The showroom was very clean and I like that it was quiet and not cluttered. The receptionist was very courteous and the wait time to meet with a sales associate was minimal. I had a great experience and never felt pressured to buy anything. My experience was great.
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My first visit to a dealership in a while and was pleasantly surprised at the quality of service that I received. Although I didn't buy anything or make any decisions, I had a great conversation with Edison Chen who answered all of my questions and c...Read More

My first visit to a dealership in a while and was pleasantly surprised at the quality of service that I received. Although I didn't buy anything or make any decisions, I had a great conversation with Edison Chen who answered all of my questions and concerns. He showed a lot of patience and educated me on the process. He was very knowledgeable. The showroom was very clean and I like that it was quiet and not cluttered. The receptionist was very courteous and the wait time to meet with a sales associate was minimal. I had a great experience and never felt pressured to buy anything. My experience was great. View Less

Google
5 Excellent service by Sam the Man at Richmond hill Toyota! He was very helpful, patient and thorough with assisting me in purchasing my new 2023 RAV 4 SE. Highly recommend 💯
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Excellent service by Sam the Man at Richmond hill Toyota! He was very helpful, patient and thorough with assisting me in purchasing my new 2023 RAV 4 SE. Highly recommend 💯

Excellent service by Sam the Man at Richmond hill Toyota! He was very helpful, patient and thorough with assisting me in purchasing my new 2023 RAV 4 SE. Highly recommend 💯 View Less

Google
5 Qi is the best kind of sales person u can ask for! Bought a new sienna from him. The process was very smooth and he always tries his best to get the best price and other stuff for u. Highly recommended!
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Qi is the best kind of sales person u can ask for! Bought a new sienna from him. The process was very smooth and he always tries his best to get the best price and other stuff for u. Highly recommended!

Qi is the best kind of sales person u can ask for! Bought a new sienna from him. The process was very smooth and he always tries his best to get the best price and other stuff for u. Highly recommended! View Less

Google
5 Richmond Hill Toyota is not only selling Japanese cars but also giving Japanese level customer services! Sam was very helpful and patience. He answered all the questions and explained as much as he could. He helped me to choose a vehicle that suit my need and budget. He followed up right after I got the car as well
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Richmond Hill Toyota is not only selling Japanese cars but also giving Japanese level customer services! Sam was very helpful and patience. He answered all the questions and explained as much as he could. He helped me to choose a vehicle that suit my...Read More

Richmond Hill Toyota is not only selling Japanese cars but also giving Japanese level customer services! Sam was very helpful and patience. He answered all the questions and explained as much as he could. He helped me to choose a vehicle that suit my need and budget. He followed up right after I got the car as well View Less

DealerRater
5 Grate dealership. My dealer is Igor Sapognikov. Wary professional adviser and grate man. I both 3 cars from him and all off dels was grate!!!!
Grate dealership.

Grate dealership.

RATING

Grate dealership. My dealer is Igor Sapognikov. Wary professional adviser and grate man. I both 3 cars from him and all off dels was grate!!!!

Grate dealership. My dealer is Igor Sapognikov. Wary professional adviser and grate man. I both 3 cars from him and all off dels was grate!!!! View Less

Google
5 Loved our experience at Richmond Hill Toyota, we ended up purchasing a RAV 4 Hybrid with Yuri’s help. Throughout the process, Yuri was incredibly kind, thorough and professional. He is extremely knowledgeable and we took many of the great suggestions he had as he guided us through the purchase. Not to mention, he was extremely patient with us. During the process of waiting for our car, we decided we wanted to change the color we ordered and he was extremely responsive. He was quick to make the change and in the end, our swap did not affect the delivery date of our car! We are really appreciative of his support and highly recommend his service!
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Loved our experience at Richmond Hill Toyota, we ended up purchasing a RAV 4 Hybrid with Yuri’s help. Throughout the process, Yuri was incredibly kind, thorough and professional. He is extremely knowledgeable and we took many of the great suggestio...Read More

Loved our experience at Richmond Hill Toyota, we ended up purchasing a RAV 4 Hybrid with Yuri’s help. Throughout the process, Yuri was incredibly kind, thorough and professional. He is extremely knowledgeable and we took many of the great suggestions he had as he guided us through the purchase. Not to mention, he was extremely patient with us. During the process of waiting for our car, we decided we wanted to change the color we ordered and he was extremely responsive. He was quick to make the change and in the end, our swap did not affect the delivery date of our car! We are really appreciative of his support and highly recommend his service! View Less

Google
5 Purchased my first car here and had a great experience! Everyone was very kind and accommodating. I also got my first free service a few days ago at the service centre booked with Ronald! What a gem. He was patient when explaining some of my issues with my car and was very willing to assist. We were still having issues and Ronald went out of his way to speak to his manager for me and he was able to order the part and fix it free of charge! They washed my car at the end both visits. Thanks so much!! Highly recommend!
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RATING

Purchased my first car here and had a great experience! Everyone was very kind and accommodating. I also got my first free service a few days ago at the service centre booked with Ronald! What a gem. He was patient when explaining some of my issues ...Read More

Purchased my first car here and had a great experience! Everyone was very kind and accommodating. I also got my first free service a few days ago at the service centre booked with Ronald! What a gem. He was patient when explaining some of my issues with my car and was very willing to assist. We were still having issues and Ronald went out of his way to speak to his manager for me and he was able to order the part and fix it free of charge! They washed my car at the end both visits. Thanks so much!! Highly recommend! View Less

Google
5 Sam has been great help with showing and giving good rate for car. Buying process went smooth and very convenient. Great support from staff. Sam and Armando made buying first car process very easy and stress free.
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Sam has been great help with showing and giving good rate for car. Buying process went smooth and very convenient. Great support from staff. Sam and Armando made buying first car process very easy and stress free.

Sam has been great help with showing and giving good rate for car. Buying process went smooth and very convenient. Great support from staff. Sam and Armando made buying first car process very easy and stress free. View Less

Google
5 Purchased a 2023 Toyota tundra 1794 my salesman was Kris. After going to countless dealerships I can say if you’re in the market for a Toyota this is the place to go. Amazing customer service from the sales team at this dealership. Came in unsure of what model of tundra to purchase Kris was very informative and was able to show me comparisons of each model they had available. Kris was very patient with me as I wasn’t sure of model or colour I liked . Unlike other dealerships or salesmen that change their attitude when they know they don’t have sale.Would highly recommend you go here
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Purchased a 2023 Toyota tundra 1794 my salesman was Kris. After going to countless dealerships I can say if you’re in the market for a Toyota this is the place to go. Amazing customer service from the sales team at this dealership. Came in unsure o...Read More

Purchased a 2023 Toyota tundra 1794 my salesman was Kris. After going to countless dealerships I can say if you’re in the market for a Toyota this is the place to go. Amazing customer service from the sales team at this dealership. Came in unsure of what model of tundra to purchase Kris was very informative and was able to show me comparisons of each model they had available. Kris was very patient with me as I wasn’t sure of model or colour I liked . Unlike other dealerships or salesmen that change their attitude when they know they don’t have sale.Would highly recommend you go here View Less

DealerRater
5 Tony and Sam were amazing during the buying of my Rav4 XLE Premium process , great team and people i can say are now my friends , i recommend them to everyone ...much love to all ..
Tony and Sam were amazing during the buying of my Rav4

Tony and Sam were amazing during the buying of my Rav4

RATING

Tony and Sam were amazing during the buying of my Rav4 XLE Premium process , great team and people i can say are now my friends , i recommend them to everyone ...much love to all ..

Tony and Sam were amazing during the buying of my Rav4 XLE Premium process , great team and people i can say are now my friends , i recommend them to everyone ...much love to all .. View Less

Google
5 Igor Sapojnikov is The Best!! We had a great, very pleasant experience buying my Daughters First Car!! Super Happy with his Service!! ❤️🙏
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Igor Sapojnikov is The Best!! We had a great, very pleasant experience buying my Daughters First Car!! Super Happy with his Service!! ❤️🙏

Igor Sapojnikov is The Best!! We had a great, very pleasant experience buying my Daughters First Car!! Super Happy with his Service!! ❤️🙏 View Less

Google
5 Brian at Toyota made it super easy to get the exact pickup I needed. I Evan called him late at night asking about the truck and he had the same salesman quality throughout my entire interaction with him. Thank you to Brian now I'm happy out the door with my new Toyota Tundra
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Brian at Toyota made it super easy to get the exact pickup I needed. I Evan called him late at night asking about the truck and he had the same salesman quality throughout my entire interaction with him. Thank you to Brian now I'm happy out the door ...Read More

Brian at Toyota made it super easy to get the exact pickup I needed. I Evan called him late at night asking about the truck and he had the same salesman quality throughout my entire interaction with him. Thank you to Brian now I'm happy out the door with my new Toyota Tundra View Less

Google
5 I really appreciate #Kris Singh, the salesperson in the Richmond Hill Toyota center, also dear #Benny Saleh, the manager of selling over there. We are so glad that we could get the exact car we wanted, just by the kindly help of these staffs. Without any doubt they are the best, and there's no concern ever to choose them as your dealer. So pleasure to have their help.
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I really appreciate #Kris Singh, the salesperson in the Richmond Hill Toyota center, also dear #Benny Saleh, the manager of selling over there. We are so glad that we could get the exact car we wanted, just by the kindly help of these staffs. Withou...Read More

I really appreciate #Kris Singh, the salesperson in the Richmond Hill Toyota center, also dear #Benny Saleh, the manager of selling over there. We are so glad that we could get the exact car we wanted, just by the kindly help of these staffs. Without any doubt they are the best, and there's no concern ever to choose them as your dealer. So pleasure to have their help. View Less

Google
5 I want to thank for such staff and for such service. Especially I want to thank CARLA ZEBALLOS and NASHWAN HAMOODI. For friendly, for efficiency, for individuality. They approved my car within a few hours. And within 24 hours I had the car. At the end they even gave me a gift. This is very nice. I bought a Toyota C-HR XLE Premium from you. She's my first car. And every day I get pleasure from my choice. Thank you for everything Toyota, Richmond Hill. It's good that you!
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RATING

I want to thank for such staff and for such service. Especially I want to thank CARLA ZEBALLOS and NASHWAN HAMOODI. For friendly, for efficiency, for individuality. They approved my car within a few hours. And within 24 hours I had the car. At the en...Read More

I want to thank for such staff and for such service. Especially I want to thank CARLA ZEBALLOS and NASHWAN HAMOODI. For friendly, for efficiency, for individuality. They approved my car within a few hours. And within 24 hours I had the car. At the end they even gave me a gift. This is very nice. I bought a Toyota C-HR XLE Premium from you. She's my first car. And every day I get pleasure from my choice. Thank you for everything Toyota, Richmond Hill. It's good that you! View Less

DealerRater
5 BRUCE POTTERTON… a trustworthy sales employee who is straightforward and honest. I thank him for his advice both pros and cons before my new car purchase. Bruce, Yolonda and Rocco thank you for your outstanding customer service. Blessings… Cher
BRUCE POTTERTON… a trustworthy sales employee who is

BRUCE POTTERTON… a trustworthy sales employee who is

RATING

BRUCE POTTERTON… a trustworthy sales employee who is straightforward and honest. I thank him for his advice both pros and cons before my new car purchase. Bruce, Yolonda and Rocco thank you for your outstanding customer service. Blessings… Cher

BRUCE POTTERTON… a trustworthy sales employee who is straightforward and honest. I thank him for his advice both pros and cons before my new car purchase. Bruce, Yolonda and Rocco thank you for your outstanding customer service. Blessings… Cher View Less

Google
5 I appreciated all the work that Wilson provided. He is professional and patient. He gave us many practical advice. Help us to find the right car that perfectly meet our needs.
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I appreciated all the work that Wilson provided. He is professional and patient. He gave us many practical advice. Help us to find the right car that perfectly meet our needs.

I appreciated all the work that Wilson provided. He is professional and patient. He gave us many practical advice. Help us to find the right car that perfectly meet our needs. View Less

Google
5 I appreciate Tony, the Sales Manager at Toyota Richmond Hill, for his exceptional support and kindness, which made my experience positive. His dedication to customer satisfaction, professionalism, and willingness to go above and beyond were impressive. I'm thankful for Tony's outstanding service and contributions to ensuring a smooth and enjoyable interaction.
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I appreciate Tony, the Sales Manager at Toyota Richmond Hill, for his exceptional support and kindness, which made my experience positive. His dedication to customer satisfaction, professionalism, and willingness to go above and beyond were impressiv...Read More

I appreciate Tony, the Sales Manager at Toyota Richmond Hill, for his exceptional support and kindness, which made my experience positive. His dedication to customer satisfaction, professionalism, and willingness to go above and beyond were impressive. I'm thankful for Tony's outstanding service and contributions to ensuring a smooth and enjoyable interaction. View Less

Google
5 I wanted to take a moment to express my sincere gratitude to Frank for his exceptional assistance. Frank has truly been a great help to me. His engaging demeanor turned the usual tedium of waiting into an enjoyable experience. Beyond his entertaining company, he demonstrated remarkable professionalism and patience. He thoroughly explained the issues with my vehicle and was instrumental in resolving them. Frank’s expertise and dedication made all the difference.
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RATING

I wanted to take a moment to express my sincere gratitude to Frank for his exceptional assistance. Frank has truly been a great help to me. His engaging demeanor turned the usual tedium of waiting into an enjoyable experience. Beyond his entertaining...Read More

I wanted to take a moment to express my sincere gratitude to Frank for his exceptional assistance. Frank has truly been a great help to me. His engaging demeanor turned the usual tedium of waiting into an enjoyable experience. Beyond his entertaining company, he demonstrated remarkable professionalism and patience. He thoroughly explained the issues with my vehicle and was instrumental in resolving them. Frank’s expertise and dedication made all the difference. View Less

Google
5 The service advisor, Augustina, is very friendly and helpful during our visit. She discussed and let us know what is next step. Also, the technician lead, Mathew, is very knowledgeable and experienced. He estimated the issue very accurate. We have excellent experience at Richmond Hill Toyota.
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RATING

The service advisor, Augustina, is very friendly and helpful during our visit. She discussed and let us know what is next step. Also, the technician lead, Mathew, is very knowledgeable and experienced. He estimated the issue very accurate. We have ...Read More

The service advisor, Augustina, is very friendly and helpful during our visit. She discussed and let us know what is next step. Also, the technician lead, Mathew, is very knowledgeable and experienced. He estimated the issue very accurate. We have excellent experience at Richmond Hill Toyota. View Less